The number one reason I can’t implement your change at the time you send me the request?
I don’t have all of the necessary information!
Any time you want to communicate a change to your web designer, run through a checklist to make sure you provide all of the information needed.
The change: Include the name of the page and explicit instructions regarding what needs to be changed, added, or deleted. If there may be ambiguity in the request, be as explicit as possible.
The type of change: This includes adding new content versus modifying existing content; adding new functionality versus modifying existing functionality; and making a cosmetic or layout change.
The priority level of the change: Is this an emergency (must be fixed immediately), something urgent (should be fixed by the next business day), or a flexible change that should be made when convenient but not on a rush basis?
Here’s a handy checklist:
What type of change is it?
- add new content (new pages)
- modify existing content (changes to current pages)
- add new functionality
- modify existing functionality
- make a change to the look of the website (color, font)
- make a change to the layout of pages
- add or change a photo
- add or change a PDF or attachment
What is the priority level?
- emergency (same day)
- urgent (next business day)
- if there is a completion deadline, specify the date
- if it’s a new item being added to an existing list, specify where it goes in the list, relative to existing items
- if you want to review the change in staging before it’s published to the live website, say so