If you don’t like something that I’ve presented, I’m very happy to hear it — as long as you can tell me what it is you don’t like. When you vaguely say “I don’t like it” or “that’s not what I had in mind,” I really need — and want — to understand what needs attention.
Any time you need to give feedback, the more explicit it can be, the better. For example, is the issue with any of the following elements?
- colors: color scheme, the color used for a specific element
- fonts: fonts used, font sizes, font decoration (bold, italics,…)
- images or photos: image selection, image cropping, image orientation
- text: presentation, content
- navigation order: order of links in the main navigation, order in the sub-navigation, moving items from one section to another
- layout/design: too many options to list here!
Sometimes the feedback relates to behavior, as opposed to appearance. Maybe you want changes where you can tell me exactly what needs to happen:
- change the slider speed (don’t say “change the speed,” say “make it take twice as long per slide”)
- change the order of photos in the slider (don’t say “re-order the slides,” say “this is the order I want the slides in”)
- change the color of buttons on hover (don’t say “I don’t like the hover color,” say “change the hover background color to the green used in the logo”)
If you’re seeing something that appears “broken” (whatever that might be), it really helps me to know whether you’re looking on a PC, Mac, tablet, or phone. And then I need to know which browser you’re using. Sometimes there are issues that are specific to only one platform, and I need to be able to recreate what you’re seeing, before I can make changes.
In all cases, the more information you can provide about how to make changes, the faster I can do the work, and that translates into a lower total on your next invoice!