Once again, a client called today and said “I want you to install this plug-in on my website.” A short discussion revealed that this was not the correct plug-in, when it came to adding the functionality she desired. And as often happens, she just did not really understand what the plug-in provided. It involved social media interactivity, and that’s already a potentially complicated topic to understand. So when she tried to jump to the solution, she missed the point of her intent.
After a few questions, I understood what she wanted, and was able to determine how to implement it. And in the end, a new plug-in was not even required.
What is the lesson here?
Only that you should tell your web designer about the new functionality or behavior you are looking for, but defer to their suggestions about the most efficient, cost-effective way to get it implemented. There are frequently multiple ways to get to the same end result, but the implementation could be influenced by a number of factors:
- the development platform
- other plug-ins already installed on the site
- the designer’s preferences in terms of usability or compatibility
- the designer’s knowledge about issues or lack of support for specific plug-ins
- the possibility that the designer has a developer license for an alternate (equivalent) plug-in, so it may be available at no cost
In short, save yourself some time and misdirected energy: tell me what you want the site to do, and let me suggest how it might be accomplished.